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Patient Access Educational Session
Patient Attraction and Patient Retention has always been a priority for health systems looking to maximize revenue, however, with the proliferation of value-based care strategies that necessitate keeping patients “in-network”, many health system leaders are evolving their approach to Patient Access.
While Patient Retention has historically been focused on provider referral management, Patient Access to Care is playing a larger and larger role on the ability of health systems to capture and keep patients within their network of facilities and providers.
This educational session recorded by Dr. Terry McWilliams dives into the definition of patient access, measurement opportunities, factors most impacting access, and ways in which your health system can improve access to meet patient expectations and desires.
HSG finds the following factors to most impact access. They are discussed in this educational session and related thought leadership content found below:
- Supply of Direct Care Providers
- Utilization of Direct Care Providers
- Supply and Capabilities of Support Staff
- Utilization of Support Staff
- Practice Culture
- Physical Space
- Provider Compensation Plan
- EMR Capabilities
To learn more about these factors and how HSG’s approach can help you build your patient retention and referral management strategies, contact Dr. Terry McWilliams directly to discuss more