Establish Patient Loyalty and Grow Revenue
Overview
Identify areas of financial improvement by tracking overall patient utilization of the care continuum within a given market. Generate population-based reports that measure total patient healthcare spend (inpatient, outpatient, ambulatory, physician office, and more).
Identify Specific Network Needs in 3 Steps
Measuring Patient Share of Care
IDENTIFY PATIENT POPULATION
Provider Level
- Individual Provider(s)
- Practice(s)- Employed or
- Independent
- Group(s)- ACOs and CINs
- Competitor(s)
Facility Level
- Health Systems’ Hospitals
- ASCs
- Emergency Department
Apply (Non-Identifying)
Unique Patient Tracker
IDENTIFY “YOU”
What NPIs are “In Network?”
- Hospitals
- Ambulatory
- Ancillary
- Providers
What is “Out of Network?”
- Competitor Facilities
- Independent Practices
Not Working with Hospitals
MEASURE PATIENT SHARE OF CARE
- Evaluate Site of Healthcare Service Rendering Providers
- Measure Service Volume “In Network” versus “Out of Network” by Facility, Service Line, Provider and Procedure
Examples:
- 53% of our PCP patient population seeks orthopedic care at ASCs in the market
- 90% of our ED patients receive cardiology procedures at competitor facilities
Customizable to Your Health System’s Needs
Workbook Features
Bring your data to life through different reporting lenses in HSG Dashboard.
- Organization share by priority service lines, by PCP zip code
- Organization share for all service lines
- Organization share trended on rolling 12-month intervals
- Top 10 locations by service line
- Organization share by sub service line, by PCP zip
- Priority service line breakdowns for key service lines, such as:
- Cardiovascular
- General Surgery
- Neurosciences
- Orthopedics
- Oncology
CUSTOMIZABLE TO YOUR HEALTH SYSTEM’S NEEDS
HSG Dashboard Workbooks
HSG Outpatient and Ambulatory Market Share
Evaluate health system overall market share, service line and subservice line market share, and geographic market share for professional and technical components of all relevant service lines across the Outpatient, Ambulatory and Physician Office environments.
HSG State-Level Market Share
Better understand Inpatient Utilization trends at the market, service line, and subservice line levels and visualize these data sets consistently with HSG Outpatient Market Share.
HSG Patient Flow™
Track patient utilization of the care continuum after an interaction with a potential referring provider, allowing health systems to determine network leakage and prioritize opportunities to addressing leakage.
HSG Patient Share of Care
Track overall patient utilization of the care continuum within a given market, focused on determining the total share of patient healthcare spend that a health system is capturing within a discrete patient population.
HSG Provider Dashboard
Track delivery of patient care by individual providers, practices and physician groups by specialty, allowing health systems to have insight into how individual groups and providers (employed, aligned, competitive) are performing in the Outpatient and Ambulatory market.
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Leveraging Outpatient Utilization Data to Develop Ambulatory Growth Strategies
Article takes a deeper look at market-specific dynamics and how to develop relevant growth strategies around them.