Primary Care is the “evergreen” strategy – one that prospers in a Fee-for-Service or Fee-for-Value market, and one that ensures continued operational and financial sustainability through the attraction and retention of patient lives. An investment in a strong primary care base for a multi-hospital/multi-region health system can:
- Drive market capture, especially in growing markets with immature healthcare resources
- Provide a mechanism for patient access and begin their experience with the THS brand
- Provide a mechanism for patient retention and direction within THS’s network of services
- Catalyze the system’s efforts to expand regionally, especially into markets where primary care appears to be a more critical part of health system strategy
- Insulate the organization from the risk of acquisition or alignment of independent Primary Care resources by competition or other groups rolling up provider resources who may look to more tightly manage patient utilization of the care continuum.
- Be a critical component of addressing value-based care dynamics and inevitable payer pressure to assign/manage lives and manage cost
- Be a critical component of taking advantage of opportunities in risk contracting space
- Supports systemness, providing the vehicle for patient retention and referral throughout a system’s resources, agnostic of hospital market and focused on system retention
Developing Your Strategy
HSG’s partners with health systems to help evolve Primary Care Strategy, focused on the following areas:
- Measurement of Current Primary Care Market Share utilizing HSG Provider Dashboard and Outpatient and Ambulatory Market Share
- Referral Retention measurement and improvement utilizing HSG Patient Flow™
- Recruitment and succession planning needs utilizing HSG Provider Supply and Demand
- Market growth/Access point development opportunities
- Mitigation of potential competitive threats and new market entrants
- Existing provider alignment opportunities
- Reimbursement capture/growth opportunities
- Care model(s) utilization and evolution for primary care
- APP Utilization within primary care
- Operational and financial sustainability of increased investment in primary care
Related Resources
-
Patient Attraction and Patient Retention: Patient Access Educational Session
This educational session dives into patient access. The measurement opportunities, most impacting factors, and ways in which to improve it.
-
2021 Physician Network Healthcare Trends – Seven Insights to Guide Healthcare Organizations Through 2021
Per tradition, HSG has started the new year by reflecting on the healthcare trends, challenges, and opportunities we anticipate in 2021.
-
The Importance of Physician Culture and Management Infrastructure in Provider Perceptions of Employed Group Performance
A group’s providers will have more positive perceptions if there is sufficient management infrastructure and cohesive physician culture.
