Patient Share of Care

HSG Patient Share of Care tracks individual patients throughout the entire continuum of care by utilizing a unique patient identifier and tracking that patient over an extended timeframe.

Patient Share of Care answers questions specific to patient loyalty and retention such as:

1. Where are our largest gaps in patient retention and what services are patients
   seeking when they leave our health system?
2. What is our market share for patients on our primary care provider panels?
3. How loyal are our established patients to our healthcare system?
4. What are our biggest opportunities to reduce patient leakage?

HSG measures Patient Share of Care through the following 3-step process that is customizable to answer specific health system network needs to support their patient retention strategies.