HSG Patient Share of Care tracks individual patients throughout the entire continuum of care by utilizing a unique patient identifier and tracking that patient over an extended timeframe.
Patient Share of Care answers questions specific to patient loyalty and retention such as:
- Where are our largest gaps in patient retention and what services are patients
seeking when they leave our health system? - What is our market share for patients on our primary care provider panels?
- How loyal are our established patients to our healthcare system?
- What are our biggest opportunities to reduce patient leakage?
HSG measures Patient Share of Care through the following 3-step process that is customizable to answer specific health system network needs to support their patient retention strategies.
RELATED THOUGHT LEADERSHIP
HSG Physician Network Integrity Analytics®
HSG Physician Network Integrity Analytics® offers a unique and fully customizable approach to tracking patient acquisition and retention.
Case Study – Measuring Primary Care Patient Behavior Across A Statewide Network
A health system with 15+ community hospitals was able to better understand their primary care providers’ patient retention with HSG’s help.
Increasing Patient Retention Through Patient Share of Care
HSG offers a new approach to managing patient retention with Patient Share of Care, which is HSG’s analytical approach to market evaluation.
