HSG Patient Share of Care tracks individual patients throughout the entire continuum of care by utilizing a unique patient identifier and tracking that patient over an extended timeframe.
Patient Share of Care answers questions specific to patient loyalty and retention such as:
- Where are our largest gaps in patient retention and what services are patients
seeking when they leave our health system?
- What is our market share for patients on our primary care provider panels?
- How loyal are our established patients to our healthcare system?
- What are our biggest opportunities to reduce patient leakage?
HSG measures Patient Share of Care through the following 3-step process that is customizable to answer specific health system network needs to support their patient retention strategies.