HSG Patient Share of Care tracks individual patients throughout the entire continuum of care by utilizing a unique patient identifier and tracking that patient over an extended timeframe.
Patient Share of Care answers questions specific to patient loyalty and retention such as:
- Where are our largest gaps in patient retention and what services are patients
seeking when they leave our health system? - What is our market share for patients on our primary care provider panels?
- How loyal are our established patients to our healthcare system?
- What are our biggest opportunities to reduce patient leakage?
HSG measures Patient Share of Care through the following 3-step process that is customizable to answer specific health system network needs to support their patient retention strategies.
TESTIMONIALS
“HSG’s partnership with Jennie Stuart Health provided great insights into patient leakage opportunities that enabled us to maximize our market growth and physician alignment opportunities. The visualization and ease of data interpretation allowed our organization to quickly identify top referring physicians to key specialties we were looking to grow. We would not have been able to achieve some of the growth and recruitment opportunities we identified without HSG’s data analytics expertise and direct involvement in strategic discussions.”
Eric Lee – Chief Executive Officer of Jennie Stuart Health
RELATED THOUGHT LEADERSHIP
Academic Health System Increases Patient Retention By 2.4% (~$25M In Revenue) In 9 Months
Health system increases patient revenue (~$25M) by measuring patient retention and leveraging data in manpower planning and marketing efforts.
Case Study – Measuring Primary Care Patient Behavior Across A Statewide Network
A health system with 15+ community hospitals was able to better understand their primary care providers’ patient retention with HSG’s help.
Increasing Patient Retention Through Patient Share of Care
HSG offers a new approach to managing patient retention with Patient Share of Care, which is HSG’s analytical approach to market evaluation.
