Physician network losses threaten the financial performance of healthcare organizations and impact their ability to confidently face new market challenges. Diagnosing problem areas and implementing a plan for improvement is critical to positioning the organization for success. At this point in their evolution (“Operational Chaos”), networks benefit from a comprehensive operational assessment supported by detailed action plans to drive positive change.
Post-assessment, along with the appropriate resources and personnel, organizations also need effective dashboard reports to enable performance monitoring and problem identification. This webinar highlights a proven, two-phased operational assessment process — an initial phase of intensive data review and benchmarking, followed by a second, qualitative phase centered on provider and staff interviews and on-site observations.
After this webinar, you’ll be able to:
• Describe the components of a successful network performance assessment process
• Summarize key performance indicators (KPIs) to be included in the assessment process and dashboard reports
• Develop an effective action plan and process for providing feedback to providers and staff