• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
HSG Advisors

HSG Advisors

Building High-Performing Physician Networks

MENUMENU
  • Home
  • About HSG
    • About HSG
      • Shared Vision
      • Leadership Team
    • Careers
  • Healthcare Consulting
    • Physician Strategy
      • Health System Strategic Plans
      • Employed Physician Network Strategy
      • Physician Growth Strategy
      • Shared Vision and Culture Development
      • Physician Manpower Plans
      • Service Line Strategy
      • Physician Co-Management
    • Physician Leadership
      • Shared Vision and Culture Development
      • Physician Burnout
      • Physician Governance and Leadership
    • Performance Improvement
      • Network Performance Improvement
      • Performance Improvement Implementation
      • Network Revenue Cycle
      • Practice Care Model Transformation
      • Practice Acquisitions
      • Advanced Practice Provider (APP) Utilization
      • Virtual Health
    • Network Integrity
      • Patient Share of Care
      • Patient Flow
      • Provider Service Location Analysis
      • Market Insight
      • Physician Network Intelligence
    • Physician Compensation
      • Compensation Plan Design
      • Fair Market Value and Commercial Reasonableness Opinions
      • Advanced Practice Provider (APP) Compensation
      • Medicare Physician Fee Schedule
  • Thought Leadership
  • Contact Us
  • Medicare Changes
  • Client Log-In
Client Log-In LinkedIn LinkedIn

Contact Us

Transforming an Ambulatory Service Line Through On-Site Practice Management

HSG partnered with the hospital over a nine-month period providing on-site practice management of its Gastroenterology ambulatory operations.

January 14, 2022 by D.J. Sullivan

GI Practice Management.pdf GI Practice Management
Download a PDF Version of the Case Study

OVERVIEW

HSG partnered with a Midwest Hospital, over a nine-month period providing interim leadership and on-site practice management of its Gastroenterology (GI) ambulatory operations. The main partnership focus was on combining three major practices and creating a GI business unit within the Hospital’s Medical Group, inclusive of a single EMR platform, a call center, and dedicated screening program.

CLIENT QUICK FACTS

  • Based in Midwest
  • 270-bed Acute Care Hospital
  • 150+ employed providers
  • 316M+ net revenue
  • HSG Partner Client since: 2005

HSG has a strong knowledge base of clinic operations and a vision that thinks outside the box. They have added a great deal to our GI service line and has truly helped us grow in areas that would not have been possible without their knowledge, guidance and leadership.

– Hospital’s Regional Executive Director of Operations

CHALLENGES

This Health System had a fractured gastroenterology service line within its ambulatory network – consisting of three practices that had no common operational model, IT platform, or scheduling resources. Existing leadership over the practices was not adequate for addressing the challenges within the service line, and as a result the practices were struggling to meet the community’s access needs and the health system’s strategic needs and financial goals.

PROCESS

HSG placed an interim service line leader for nine months providing on-site practice management at the Hospital’s gastroenterology ambulatory practice locations. The interim leader was supported by HSG’s consulting team, with a focus on developing and implementing an action plan that was focused on consolidating the three existing Gastroenterology practices, building an effective operational model for operating the ambulatory Gastroenterology service line, onboarding the practices onto a new EMR, and executing an Access strategy to drive volume to the practices.

RESULTS

In the course of the nine-month engagement, achievements included the following:

  • Existing practices were consolidated.
  • Staff was trained on a common set of Policies and Procedures.
  • A screening program was developed to drive practice volume.
  • A centralized scheduling program was set up to increase overall provider productivity.
KEY FINDINGS

“…They [HSG] have added a great deal to our GI service line and has truly helped us grow in areas that would not have been possible without their knowledge, guidance and leadership.“

Category iconCase Studies,  Performance Improvement

Primary Sidebar

M. Davis Creech

(502) 814-1183 dcreech@hsgadvisors.com

Receive Physician Strategy News

  • This field is for validation purposes and should be left unchanged.

Recent Thought Leadership

  • FPM Practice Pearls: HSG Advisors Shares How to Make APP Reviews Mutually Beneficial
  • Healthcare Provider Compensation in a Post-COVID, New MPFS Reality
  • Best Practices in Patient Attraction and Retention Strategies
  • Case Study: Health System Identifies Drivers of Future Revenue Using Outpatient Data
  • Case Study: Creating an Ambulatory and Physician Office Market Development Strategy | HSG Advisors

Insights for Confident Leaders

Sign Up for HSG's Physician Strategy News™ and Notifications on New Thought Leadership
  • This field is for validation purposes and should be left unchanged.

Footer

9850 Von Allmen Court
Suite 201
Louisville, Kentucky 40241

(502) 814-1180

info@HSGadvisors.com

  • Physician Strategy
  • Physician Leadership
  • Performance Improvement
  • Network Integrity
  • Physician Compensation
  • About HSG
  • Purchase HSG’s Book
  • Leadership Team
  • Careers at HSG
  • Thought Leadership
  • Privacy Policy

Take HSG’s Physician Network Evaluation Survey
Get Started Here

  • LinkedIn
  • Vimeo

© 2023 HSG Advisors. Website managed by SiteCare.com