Getting a Handle on Referral Leakage

How much is referral leakage costing your organization and what are you doing about it? Network referral capture and leakage rates are baseline metrics every health system should be tracking to inform strategy and tactics to build loyalty and grow revenue. A comprehensive understanding of physician referral patterns and patient capture allows organizations to answer […]

How to Retain Patients: Referral Measurement and Management

Do you know how much revenue your organization is losing from referral leakage? In our work with clients around HSG Physician Network Intelligence, a comprehensive physician referral management platform focused on downstream revenue growth, we systematically identify and monitor the referral patterns of physicians to understand opportunities for our clients to increase referral capture. Below […]