A Comprehensive Strategy for Physician Network Referral Management

For hospitals with large employed physician networks, we commonly see referral management/patient referral capture as an issue. Out-of-network referrals lead to decreased productivity, declining market share and lost practice and hospital downstream revenue. Drivers of Referral Leakage Poor performance in referral capture is driven by one of two issues: 1) Providers Directly-Referring Out. This most […]

Getting a Handle on Referral Leakage

How much is referral leakage costing your organization and what are you doing about it? Network referral capture and leakage rates are baseline metrics every health system should be tracking to inform strategy and tactics to build loyalty and grow revenue. A comprehensive understanding of physician referral patterns and patient capture allows organizations to answer […]

Webinar: 5 Types of Referral Leakage to Measure (And What to Do About It)

Minimizing patient leakage in a health system’s referral network is crucial.  However, most organizations do not have the systems in place to measure leakage or determine where it is occurring.  Without data, healthcare executives are left to guess about how best to ensure the integrity of their referral networks. In this one-hour webinar, HSG will […]

How to Retain Patients: Referral Measurement and Management

Do you know how much revenue your organization is losing from referral leakage? In our work with clients around HSG Physician Network Intelligence, a comprehensive physician referral management platform focused on downstream revenue growth, we systematically identify and monitor the referral patterns of physicians to understand opportunities for our clients to increase referral capture. Below […]